Privacy Policy

Effective Date: October 17, 2025

Welcome to Novixi (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website novixi.shop, purchase our products, or interact with our services.

By using our website or providing us with your information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our site or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed securely through our payment providers)

b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address and browser type
  • Device information (type, OS, and version)
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies

c. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and improve functionality. You can manage or disable cookies through your browser settings, but some site features may not function properly if you do so.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations, updates, and support messages
  • Improve our products, services, and website
  • Personalize your shopping experience
  • Prevent fraudulent transactions and ensure security
  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share information with trusted third parties who assist us in operating our business, such as:

  • Payment processors (for secure payment transactions)
  • Shipping and logistics partners
  • IT and hosting service providers
  • Analytics and marketing service providers

All third-party partners are required to protect your information and use it only for the purposes we specify.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we securely delete or anonymize it.

5. Data Security

We take appropriate administrative, technical, and physical measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to processing
  • Object to or restrict certain processing activities
  • Request a copy of your data in a portable format

To exercise your rights, please contact us using the details below.

7. International Data Transfers

Your information may be processed or stored in countries outside your own. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

9. Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new “Effective Date.” Please review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Novixi
Email: shqczhifu@outlook.com
Website: https://novixi.shop